Payment Methods

Available methods of payment are based on the country and order totals.

Please note that an exact match of your billing address for your preferred payment method is essential. Payments will usually be declined by payment providers is the addresses are not identically matched.

Credit or Debit Card:

You can use both credit and debit cards to pay for orders through our store. These are primarily processed by Stripe, securely through their servers.

We do not store personal credit card information on our servers to maximize security. Stripe is trusted by thousands of companies and is PCI Level 1 certified.

Your credit card will automatically be charged by our financial service provider(s) upon placing an order. Your order will be processed after all mandatory verifications have been completed.

Here is a list of cards that can currently be used in our store:

  • Visa
  • MasterCard
  • Discover

PayPal

If you have a PayPal Account, this is usually the easiest method of payment for most customers. PayPal also allows credit card transactions without the need for a PayPal account, however this option is location dependant.

After submitting your order, you will be redirected to PayPal in order to complete payment. The transaction is handled entirely by PayPal, and if all verifications are successful, you will be redirected back to the store with your order receipt page.

If you encounter any errors, please ensure your billing address on your PayPal account is matched exactly to the address used when placing your order through the UGC store.

Please note PayPal is not available in all countries.

Offsite Payments

Live nearby and want to come by the UGC Studio to pay for and collect your order? No problem. Just select offsite payments as your payment method of choice and drop us an email to finalize your details before we proceed with your order.

UGC Credits

UGC Credits are available to all members of the site. Credits are easily earned by interacting with the site, for example, signing up as a member, making purchases, reviewing products and leaving comments all earn members credits.

Credits can also be purchased in various denominations. UGC Credits only become available as a payment option if you have sufficient credits to complete payment for an order. Credits to not require anything other than a member account.

We're always looking to streamline processes within our store. If you'd like to suggest a payment option that isn't available yet, just let us know.